SwiperNo

Contacts

Need help with SwiperNo, the web app or the browser extension? Write to us and a real person will answer, usually within two business days.

Email

support@swiperno.com

For a faster answer, include:

Company

Strategic Virtus Global LLC
66 W Flagler Street
Miami, FL 33130
United States

Frequently asked questions

How do I get access?

SwiperNo is invite only during the beta. If you received an invitation, open the link in the email to choose your password. To ask for access, write to support@swiperno.com.

How do I open the extension?

Click the SwiperNo fox icon in your browser toolbar (or press Alt+Shift+S). The side panel opens: sign in there with your SwiperNo email and password.

The panel says I must be signed in to Facebook

The Ad Library features run inside your own browser session. Sign in to Facebook in the same browser, reload the Ad Library page and try again.

The panel says to reload the page

This happens right after the extension updates: tabs that were already open keep the old version. Press F5 on the Facebook or Instagram tab and you are good to go.

A video does not show up, or will not download

Start the video on the page, then press "Search again" in the Video tab: many players load the video only when it plays. Videos protected by DRM cannot be downloaded, and the Chrome Web Store version does not download YouTube videos.

How do I delete my data or my account?

You can delete saved ads, pages and documents from the app at any time. To delete your account, write to support@swiperno.com from the email you sign in with. See the Privacy Policy for details.

I found a bug

Thank you. Send us the steps to reproduce it, the page address and a screenshot at support@swiperno.com.